Orders ship within 1-3 business days from Sydney. You'll receive a tracking link by email or SMS once your order is dispatched. During peak periods or sales, dispatch may take an extra day or two — we'll let you know if anything's delayed.

Australia only. We ship to all states and territories, including PO boxes and parcel lockers.

Standard shipping is calculated at checkout based on your location. Free standard shipping on orders over $99 across Australia.

Once your order ships, you'll receive a tracking link by email and SMS. Click the link to follow your parcel through Australia Post.

Email customersupport@womene.com.au as soon as possible with your order number and the correct address. If your order hasn't shipped, we'll update it. If it's already on its way, we'll try to redirect it through Australia Post — though this isn't always possible.

First, check around your property and with anyone else at your address — couriers occasionally leave parcels in unexpected spots. If it's still missing, email customersupport@womene.com.au with your order number and we'll chase it up with Australia Post.

Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and AfterPay.

No worries! Sometimes our confirmation emails need a minute to arrive or might get caught in spam filters.

First, check your spam/junk folder. If you still can't find it, email us at customersupport@womene.com.au with your name and the email address you used for your order.

We'll confirm your order was received and resend your confirmation right away!

We process orders quickly, so we can't always make changes — but email customersupport@womene.com.au immediately and we'll do our best. Once an order ships, it can't be modified.

If your order hasn't shipped yet, yes — email us straight away. Once it's dispatched, you'll need to use our returns process instead.

Check your spam or junk folder first. If it's not there, email customersupport@womene.com.au with the name, email address, and approximate time you placed the order, and we'll resend it.

Yes. Apply your discount code at checkout, then your gift card. Only one discount code per order.

We can't apply codes after an order is placed. Email customersupport@womene.com.au and we'll see what we can do — but no promises.

No. Womene store credit never expires.

30 days, free returns across Australia, full refund to your original payment method. Items must be unworn, unwashed, with tags attached. See the full Returns page for details.

Log into your account, open the order, select the items you want to return, choose a reason, and submit. We'll email you a prepaid shipping label within one business day.

Sale items are final sale for change-of-mind returns. If a sale item arrives faulty or damaged, your Australian Consumer Law rights still apply — contact us and we'll sort it.

Email customersupport@womene.com.au within 7 days with your order number and a photo of the issue. We'll arrange a replacement, refund, or exchange — your choice.

Within 5 business days of us receiving your return. Refunds go to your original payment method. Your bank may take a few extra days to show the refund in your account.

Each product page has a size guide with detailed measurements. If you're between sizes or unsure, email customersupport@womene.com.au — we'll help you choose.

Generally yes, but check the size guide on each product page for measurements. The Moments range fits true to size; some legacy pieces run slightly different — the size guide has the specifics.

Send it back. You have 30 days, returns are free across Australia, and you'll get a full refund or a direct exchange for a different size — whichever you prefer.

Not yet. We're online only. Our size guides plus the free returns policy are designed so you can try at home with no risk.

Our active pieces — leggings, longline sports bra, zip jacket — are a buttersoft nylon-elastic blend. Four-way stretch, weighty hand feel, shape-holding through the wash.

Our loungewear (the Cozy Hoodie and Straight Leg Joggers) is 100% cotton. No synthetic blends. Breathable, soft, gets softer with every wash.

Each piece has a care label inside with specific instructions. As a general rule: cold wash, gentle cycle, hang dry. Don't tumble dry — heat shortens the life of activewear fabric.

The nylon-elastic blend is designed to hold its shape through repeated washes when cared for as the label says. Hang drying is the single most important thing — heat from a dryer is what kills shape retention in activewear.

Yes — full fabric composition is listed on each product page. If you have a specific allergy and want extra detail, email customersupport@womene.com.au.