Shipping policy
Shipping & delivery options
1. Within Australia.
Orders within Australia can be sent with either standard or express post. FREE SHIPPING is applied to orders over $100 (Australia only).
|
Standard shipping delivery times |
Express shipping delivery times |
|
| Major Australian cities | 3-5 Business days | 1-2 Business days |
| Western Australia & Rural | 7-10 Business days | 3-5 Business days |
2. International
International orders can be sent with either standard or express post
| Standard shipping delivery times | Express shipping delivery times | |
| New Zealand | 7-14 Business days | 6-12 Business days |
| European countries | 8-16 Business days | 5-8 Business days |
| North Americans | 6-8 Business days | 3-5 Business days |
| Other countries | 10-14 Business days | NA |
*Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
Delayed Orders
If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
More about this policy
If you have any further questions or comments, you may contact us by. Email
Please note: Orders will be shipped out the same day if received by 12pm AEST, Monday - Friday Sydney time. After 12pm orders will be shipped out the next working day. If purchased after 12pm Friday AEST, then orders will be dispatched Monday morning.